Privacy Policy

Privacy Policy & Terms and Conditions
Last Updated: 1st January 2025

Welcome to Super Profs! Super Profs (“we,” “us,” or “our”) operates the website https://superpofs.org/ (the “Site”) and provides online tutoring, courses, and educational resources. By accessing or using our Site and services, you agree to the following Privacy Policy and Terms & Conditions.

1. Privacy Policy

1.1 Information We Collect

Personal Information – Name, email address, phone number, mailing address, date of birth (if required for age verification), and payment details when you enroll in paid courses.
Educational Profile – Academic background, subjects of interest, learning goals, and tutor feedback to customize your learning path.
Course Data – Course enrollments, progress reports, quiz/test results, and certificates earned.
Website Usage Data – IP address, device/browser type, cookie data, pages visited, and time spent on the Site to improve functionality and user experience.

1.2 How We Use Your Information

To deliver and personalize tutoring sessions, course materials, and learning recommendations.
To communicate enrollment confirmations, lesson reminders, progress updates, and promotional offers.
To process payments securely and manage billing for subscription plans or one-time course fees.
To analyze Site usage, diagnose technical issues, and enhance our educational platform.
To detect, prevent, and respond to fraud, abuse, or unauthorized access.

1.3 Data Protection & Security
We implement industry-standard measures—SSL/TLS encryption, secure data storage, access controls—to protect your information. Although we strive for the highest security, no system is entirely foolproof; we cannot guarantee absolute protection.

1.4 Sharing Your Data
We do not sell your personal data. We may share information with:

Tutors & Instructors – To prepare and deliver personalized lessons and feedback.
Payment Processors – To complete transactions for course fees and subscriptions.
Service Providers – Analytics, email delivery, and technical support vendors under confidentiality agreements.
Legal Authorities – If required by law or to protect rights, property, or safety.

1.5 Your Rights

Access & Correction – Log in to your account to review and update your personal details.
Data Deletion – You may request deletion of your personal data; certain records (e.g., billing history, certificates) may be retained for legal or regulatory compliance.
Opt-Out – You may unsubscribe from marketing communications at any time via the link in our emails or by contacting support.

For privacy inquiries or data requests, email: privacy@superpofs.org

2. Terms and Conditions

2.1 Acceptance of Terms
By accessing or using the Site and our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2.2 Eligibility

You must be at least 13 years old to create an account. Users under 18 must have parental or guardian consent.
You agree to provide accurate, complete, and current information when registering or enrolling in courses.

2.3 Services & Subscriptions

Course Access – Enrollment grants you access to lectures, materials, and assessments for the duration specified at purchase.
Tutoring Sessions – One-on-one or group sessions scheduled according to tutor availability and your preferences.
Subscription Plans – Monthly or annual plans grant access to a library of courses; details are provided at signup.

2.4 Payments & Refunds

Fees – Course prices and subscription rates are listed on the Site; all prices are in USD (or local currency, where indicated).
Payment Methods – Credit/debit cards, PayPal, or other third-party payment services.
Refund Policy – One-time courses may be refunded within 7 days of purchase if less than 10% of the course content has been accessed. Subscription refunds are prorated based on unused time. No refunds for certificate processing after issuance.

2.5 User Conduct

Use the Site respectfully and lawfully.
Do not share your account credentials.
Do not upload or transmit content that is illegal, infringing, fraudulent, or harmful.
Comply with all applicable intellectual property laws; do not redistribute course materials without permission.

2.6 Account Suspension & Termination
We reserve the right to suspend or terminate your access (without notice) if you:

Violate these Terms & Conditions or our policies.
Engage in abusive, harassing, or fraudulent behavior.
Provide false information or use someone else’s credentials.

3. Intellectual Property & Licensing

All course content, materials, logos, and trademarks on the Site are owned or licensed by Super Profs.
You are granted a limited, non-exclusive, non-transferable license to access and use the materials for your personal, educational purposes only.
Unauthorized use, reproduction, or redistribution is strictly prohibited.

4. Limitation of Liability

To the fullest extent permitted by law, Super Profs and its affiliates are not liable for:

Any indirect, incidental, or consequential damages arising from your use of the Site or services.
Errors or omissions in course content or tutor guidance.
Technical issues, interruptions, or data loss.

Your sole remedy for dissatisfaction with the Site or services is to discontinue use or request a refund as outlined above.

5. Changes to Policy & Terms

We may revise this Privacy Policy and Terms & Conditions at any time. Changes take effect when posted on this page with an updated “Last Updated” date. Continued use after changes constitutes acceptance.

Contact Us

Email: support@superpofs.org
Website: https://superpofs.org/